Support

We offer a wide range of support

Our business is all about making people and organizations grow. Solving complex problems is our passion, and together we can find useful and comprehensible solutions to problems large, and small. By putting together a team with the right competencies and the right intentions we can work out solutions for almost any IT-related issue.

 

So; what are we actually doing? In our world, IT is all about providing accurate and timely information to the right people and keeping it safe from anybody else, and making sure a counterpart cannot claim they did not get the data. This is closely related to the general definitions of IT security; availability, confidentiality, integrity and nonrepudiability.

For us however this is also closely connected to holistic systems theory approach starting with requirements and functional needs, tied to systems architecture, servers or cloud services, client computer and endpoints down to the software, business systems and supporting systems that make a company or organization work.

 

We do not do everything for everyone, but what we do; we do really well! Our span of services include envisioning and innovation and and business analysis down to development, delivery, maintenance, and operation of the entire IT system life cycle to support your business. Are you up to discussing new possibilities, new solutions or how to streamline your processes, or even mapping you processes. Contact us and we can do it together!

On-premise Support

  • On-site technician
  • Server setup & installation
  • Phone & remote support options
  • Backup and security solutions
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Remote Management and
Monitoring

  • RMM solutions for clients
    and servers, including health checks
  • Antivirus, Antimalware &
    protection from cryptolockers.
  • Automated maintenance, patching
    and supervisioning
  • Remote control, phone and
    support available to any location.
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Support for Cloud and
VPN Services

  • VPS & cloud server management
  • Azure management
  • AWS management
  • Security and performance monitoring
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Network Architecture and
Implementation

  • LAN & WAN configuration
    and deployment
  • Firewall setup & security configuration
  • VPN, tunnelling and secure networking
    solutions
  • Router infrastructure for meshed
    backbone applications
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Support with TeamViewer

With Teamviewer, we can help you directly through remote control. This means that with your approval we can remotely control your computer, just as if we were there. The remote control is encrypted and requires passwords held only by Farsight support team


1. Call Västgöta-Data, see telephone number above.
2. Click the Quicksupport (Windows) link.
3. Run / open the downloaded file.
4. Enter the numbers that appear next to “ID” in Teamviewer.

CONTACT US

We’d love to hear from you anytime

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pleasures, or else he endures pains to avoid





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